Privacy Policy

At Send Me A Cleaner (“we,” “us,” or “our”), we prioritize the privacy and security of your personal information. This Privacy Policy outlines the ways in which we collect, use, disclose, and protect the information you share with us when accessing our website, using our services, or interacting with us in any manner.

Information We Collect

1.1 Personal Information
We may collect personal information that you voluntarily provide when you use our services or interact with us. This could include your name, address, email address, phone number, payment details, and other relevant information.

1.2 Non-Personal Information
We may also collect non-personal information, including your browser type, device information, IP address, and anonymous usage data. This information helps us improve our services, optimize our website, and analyze trends.

How We Use Your Information

2.1 Providing Services
We use the information you provide to offer our maid services, schedule appointments, communicate with you, process payments, and fulfill any other requests you may have.

2.2 Improving Services
Your information may be used to improve our services, tailor your experience, and enhance the functionality of our website.

2.3 Marketing and Communication
With your consent, we may use your contact details to send promotional materials, newsletters, service updates, and other information related to our offerings. You may opt out of receiving these communications at any time.

2.4 Legal Compliance
We may use and disclose your information when required by law, regulations, or legal proceedings, to protect our rights, or to comply with a court order or government request.

Information Sharing and Disclosure

3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services. These providers may include payment processors, customer support teams, data analysts, and marketing partners. They will have access only to the information necessary to perform their functions and are obligated to protect the confidentiality and security of your data.

3.2 Business Transfers
If our business undergoes a merger, acquisition, sale, or asset transfer, your information may be transferred as part of the transaction. We will notify you if there is any change in the ownership or control of your personal information.

3.3 Legal Requirements
We may disclose your information if required by law, or if we believe such disclosure is necessary to protect our rights, comply with legal proceedings, court orders, or government requests.

Data Security

We implement reasonable security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee complete security.

Third-Party Links

Our website may contain links to third-party websites or services that we do not operate or control. This Privacy Policy does not apply to those external sites. We recommend reviewing the privacy policies of any third-party websites or services before sharing any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you are under 18, please refrain from attempting to register or provide any personal details.

Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date” at the top. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the following information: